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Account Supervisor

Remote, Hybrid
  • San Francisco, California, United States
Client Services

Job description

Location: This role is open to hybrid candidates in San Francisco, CA or Seattle, WA


About the Agency:

We’re the world’s largest independent global B2B marketing agency, where curious minds create the future. This is where you’ll find thought-provoking, ego-quashing, mistake-learning, all-including, convention-breaking, and always-growing marketers with a passion for what they do.

Our recent accolades include being B2 ANA’s Large Agency of the Year, a Top 10 B2B Marcomms Agency in both the UK and the US, and a win at LinkedIn’s Marketing Partner Awards for Inspiring Excellence.


Job requirements

Role Responsibilities:

  • Partner with team to manage the account from end to end including, providing strategic insight & recommend projects and changes
  • Lead contact for day-to-day client communication, advice, information requests, or status updates
  • Manage client timelines, budget, and profitability by taking responsibility and accountability; partner with Project Managers; a full understanding of billing, fees, and profit and with Account Director to manage profitability against the scope of work
  • Partner to creative and media teams, ensuring the highest quality, strategically sound work that delivers on clients’ objectives
  • Participate in proposal writing and new business pitches as well as create and/or edit client presentations
  • Develop strategic, tactical, and business plans, onsite account representative at meetings, ad boards, etc.
  • Maintain a full understanding of the project history
  • Sell the company’s services in partnership with VP/Directors including organic growth of assigned client accounts and recognition of opportunities with clients & gaps in the marketplace.
  • Confidently present Transmission’s creds, propositions, and service offerings
  • Liaise with outside vendors as needed
  • Travel to meetings as needed


Qualifications:

  • Bachelor’s degree in a related field with 5+ years of experience
  • Prior agency experience in Account Management
  • Strong B2B integrated marketing campaign knowledge/experience
  • Experience managing campaigns/projects
  • Meticulous attention to detail.
  • Flawless execution in management of client projects.
  • Excellent organizational and time management, able to prioritize competing deadlines.
  • Strong communication skills, both oral and written.
  • Financial aptitude in developing and managing project budgets.
  • Ability to engage with all types of personalities and job levels
  • Strong client management, negotiation, and troubleshooting skills
  • Creative problem solving, good judgment, and decision-making skills
  • Passionate about client service excellence


Benefits & Perks

  • Remote/Hybrid work environment
  • Unlimited PTO
  • Birthday Off
  • Learning & development
  • Professional growth opportunities
  • Healthcare coverage Insurance
  • Life Insurance
  • 401K Plan w/ employer match
  • Employee Assistance Program
  • Social Events & Celebrations
  • DEI Committee
  • 12 paid company holidays
  • Corporate Social Responsibility


We’re smart.  

And have a constant urge to learn more. We encourage questions and innovative mindsets. At the same time, we value empathy and collaboration over ego. The most rewarding outcomes are achieved together.  

We’re fearless.   

We celebrate the diversity of thought and experiences. We push boundaries. We’re not afraid of failure. We welcome it because learning from mistakes is how we grow as people and as a company.   

We’re transparent.  

We earn trust by showing respect and being honest. We value the breadth and depth of each person and their story. We form a happier, healthier, more confident team because we’re open with each other and have unique ways of thinking. 

This is how we drive your now and define your next. Come join us. 

Transmission is an Equal Opportunities Employer. We are committed to fostering an inclusive workplace and your race, gender, sexual orientation, age, or disability have no influence on our hiring decision.


To all recruitment agencies: Transmission does not accept agency resumes. Please do not forward resumes to our job alias, Transmission employees, or any other company location. Transmission is not responsible for any fees related to unsolicited resumes.

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